Can the agent respond quickly?

Yes, typically 3–5 seconds per answer (FAQ lookup, speech synthesis). Humans with queues take much longer.

Can a customer request a human?

Of course. If customer says 'I want a human' → agent transfers to nearest available agent with full context.

How does it handle accents and noise?

Modern STT models (Google, Azure) handle accents and background noise well. If it doesn't understand → agent asks politely: 'Sorry, didn't catch that. Can you repeat?'

Does it work in all languages?

50+ languages. If call in unsupported language → transfers to human or offers callback in another language.

How does this affect costs?

60–80% reduction. Instead of 5 call-center employees → 1 employee + AI agent. AI handles 90% of simple calls, humans handle complex/complaints.

Are recordings secure?

Yes. Recordings encrypted, stored on secure servers, comply with GDPR/privacy laws. Customer hears: 'This call may be recorded.'

AI voice support: transcribes and routes calls

Voice calls: handle 90% without humans

Q: Does the agent sound like a robot?

No. Uses natural-sounding speech synthesis (TTS) that sounds almost human. Text can be friendly and natural, not robotic.

Agent answers incoming calls, converts speech-to-text, detects intent (support, sales, complaint), answers simple questions or transfers to human with full context. Integrates with Twilio, VoIP systems, CRM. Full recording + summary. $19/mo.

Launch AI voice support: transcribes and routes calls

366k+⭐ OpenClaw on GitHub

<5minutes to launch

Sound familiar?

What's eating your time

Call center costs: employees 8 hours/day answering repetitive questions

Wait times hurt customer experience: simple questions take 20+ minutes in queue

No transcripts or notes: agent takes call, context lost on next customer interaction

High turnover in support: people burn out, constant team rotation

Capabilities

What your AI agent can do

Speech recognition and transcription

Agent listens to incoming call, converts speech to text (Russian, English, 50+ languages). Saves full transcript for history and CRM.

Intent detection

Analyzes call type: Support question (how does it work?), Sales inquiry (price, features?), Complaint (service issue), Billing (payment), Refund. Routes to right person or answers itself.

Answer simple questions

Question 'What are your hours?' → voice response: 'We're open 9am–6pm. How can I help?' No human needed for FAQ questions.

Escalate with context

Complex question or complaint → agent transfers to human, but with full context: what they asked, what they want, customer history from CRM.

Recording and summary

Every call recorded, transcribed, and summarized: who called, what they wanted, how it was resolved. Saved to CRM for next interaction.

Works with your tools

Twilio

VoIP.com

Zoom Phone

HubSpot

Salesforce

Slack

How it works

Get started in a few steps

Connect VoIP and CRM

Connect Twilio, VoIP.com, Zoom Phone, or other phone system. Give agent access to CRM (HubSpot, Salesforce) and FAQ/knowledge-base. Agent is ready to answer calls.

Incoming call

Customer calls support number. Instead of queue and wait → agent voice: 'Hi! How can I help?' (living voice, not robotic).

Agent listens, understands, responds or transfers

Customer: 'I want to return order #12345.' Agent: 'One moment, I'll check... I see you ordered 3 days ago. What's the issue?' If simple process → explains itself. If complex → transfers to human with context.

Recording, transcription, summary

After call → recording saved, transcription auto-created, summary added to CRM. Next call from same customer → agent already knows history.

Analytics and improvement

Weekly report: calls handled without humans, avg handling time, customer satisfaction (NPS), which questions need FAQ improvements.

FAQ

Frequently asked questions

No. Uses natural-sounding speech synthesis (TTS) that sounds almost human. Text can be friendly and natural, not robotic.

AI Customer Support Manager Assistant operations-manager AI-powered support in WhatsApp/Telegram AI email inbox triage

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